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Mobile Based Mentor Driven Training|Sales Call Training

A Middle East-based leading retailer.

  • Industry: Retail
  • Target: UAE
  • Language: English, Arabic
  • Target Learners: Sales
  • Authoring Tool: Articulate storyline

Client requirements

  • The client wanted to create a sales call training snippet with an elevated level of interactivity which enables the learner to get hold of the best way to engage with the customers.
  • The client wanted to make the course accessible via mobiles and tablets so that their on-ground sales people can access it

Challenges

  • The course had to be created so that it appeals to different sales personals having unique backgrounds, divergent learning needs/preferences.
  • The course content had to be succinct and effective for quick digestion and effectively apply it to their workplace.
  • The learners needed the course to run smoothly on their handheld devices both locally and from the network, even under low bandwidth.

Outcome achieved

  • The mobile based content saw increased attraction and learners accessed the courses frequently to learn and apply to the work floor.
  • The reference PDFs attached in the course could be downloaded that helped them learn as per need as well as to further train new hires.
  • The courses helped them to learn more and engage with the customers in a better way.

Blitz solution

  • Blitz Learning created an immersive and interactive mentor-driven sales learning module with several exercises for the learner.
  • The course was fully mobile enabled, and the learner can take it from anywhere on the move.
  • In addition to text-based content, Blitz Learning used mentor driven audio visuals in the course to make it more engaging
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